Cancellation Policies

Flexible 24-Hour Policy

Cancellations made within 24 hours prior to the arrival date will incur a 100% penalty of the total booking amount.

Payment Options

1. Pay Now

The total amount (100%) will be charged at the time of booking.

2. Pay at the Hotel

5% of the total amount will be charged at the time of booking, and the remaining balance will be paid at check-in.

Payment Information

• In case of a no-show or cancellation according to the policy, the corresponding charge or refund will be automatically processed to the credit card provided at the time of booking.
• Guests must present a valid photo ID and the credit card used for payment or as a booking guarantee during check-in.
• By confirming a reservation, you agree that transaction fees and service charges are non-refundable. These costs will not be reimbursed in case of cancellation, as they relate to services provided during the booking process.

About us

Hotel Ritz Mexico City

Located in the Historic Center of Mexico City, on the historic Madero pedestrian avenue and steps from the Alameda Central and the Zócalo, Hotel Ritz Ciudad de México is the alternative for business and leisure travelers in search of the best quality-quality ratio. price, with an exceptional location very close to museums, department stores, the Palace of Fine Arts, Metropolitan Cathedral of Mexico City and more cultural and tourist attractions of CDMX.